Frequently Asked Questions

What materials are used in your fashion jewelry?

Our fashion jewelry is crafted using a variety of high-quality materials such as brass,  alloy, stainless steel, and semi-precious stones to ensure durability and style.

Is your jewelry nickel-free and hypoallergenic?

Yes, we prioritize the use of nickel-free and hypoallergenic materials in our jewelry to minimize the risk of skin irritation or allergies.

Do you offer international shipping?

Yes, we do provide international shipping. Please check our shipping information page for details on delivery times and shipping costs to your specific location.

What is your return and exchange policy?

We have a hassle-free replacement and exchange policy  (7 days replacement :- if the product is broken). Please review our Returns & Exchanges page for detailed information.

How do I care for my fashion jewelry to ensure longevity?

To maintain the beauty of your jewelry, avoid exposure to harsh chemicals, moisture, and extreme temperatures. Clean with a soft, dry cloth and store in a jewelry box or pouch when not in use.

Are your products lead-free?

Absolutely. Our fashion jewelry is lead-free and compliant with safety standards to ensure your well-being and satisfaction

Can I customize or personalize jewelry items?

For customization request, please contact our team at 9321850602 or email us the request atthea.arkina@gmail.com.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the designated courier service.